Thursday, October 20, 2016

New book from HDR explores opportunities for how healthcare organizations can reinvent the patient experience

HDR has recently published a new report that explores one of the biggest challenges facing healthcare organizations today: how to respond to increasing unknowns in the industry while encouraging future-focused innovation. Healthcare strategists, retail strategists, lean operation experts, architects, designers, data analysts and engineers worked together to write the report. Named Delta (after the fourth letter in the Greek alphabet) the report examines four different opportunities that emerge from embracing change:

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